Customer FeedbackAt poppy lou, we aim to provide you with the highest standard of service and to ensure that we consistently meet and exceed your online shopping expectations. We welcome your feedback nad encourage you to share your comments regarding your shopping experience with us. Your feedback assists us to improve the products and services we offer to all our valued customers.
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I want to comment how satisfied I am with all of the poppy Lou products I have purchased. Poppy Lou never fails to impress me with the beautifully made gorgeous designs and materials. The workmanship and quality is outstanding. It can be so difficult to find quality, lovely baby bags and your range is just what I like along with all the admirers i have had. I happily tell them where I got them from and hope more people find this site.
Thankyou again until next time,
Date of Posting: 27 February 2013
Posted By: Courtney
just wanted to say thanks so much for the wonderful service & fantastic quality in your clothing range & accessories. i am sure my daughter in law will absolutely love the newborn set & the nappy bag i bought. even your packaging is beautiful. thanks also for supplying the items i bought so quickly too , kindest regards
Date of Posting: 02 August 2012
Posted By: Heather B
After coming across ur attractive website and then finding the perfect nappy bag I ordered it straight away. I was so surprised and happy when 3 days later my bag came. It was beautifully wrapped up, came with a lovely baby rattle and i also received a lovely card. This was so nice as you don't get service like this anymore! I will definitely recommend you to my friends and family and will order many more things from poppy lou in the future.
Thanks again for your excellent service. The nappy bag is just beautiful and of great quality. Just what I have been looking for.
Date of Posting: 25 May 2012
Posted By: Jac
Thank you so much for the fantastic customer service you have provided, it was truly a pleasure to purchase items from you. The products are absolutely gorgeous and of fantastic quality. The packaging adds that extra special touch. I have recommended you to many of my friends. Thank you
Date of Posting: 11 April 2012
Posted By: Elvira
Thank you for replacing my bag and thank you for your wonderful service!
You don't get service like this these days and its really appreciated.
I will continue to shop with you as well as let my friends know about all your products and service.
I love my bag so much and show it off to all my friends.
Date of Posting: 02 April 2012
Posted By: Danielle J
Undoubtedly the most incredible customer service I have experienced. I purchased a fantastic Poppy Lou Nappy Bag online and after a few short months I noticed that some of the stitching on the inside pocket was coming away from the side of the bag. I emailed Poppy Lou informing them of this and received an overwhelmingly positive response - I had a new one posted to me within 2 days and was instructed to return the original one by COD. Such fantastic service, I will be spreading the Poppy Lou name to all my girlfriends whom are mothers and those who are soon to become mothers. Thank you Bree, such simple wonderful customer service that will get you so much return business.
Date of Posting: 15 December 2011
Posted By: Julieanne
Thank you Poppy Lou for the gorgeous nappy bag that I purchased from your website. The quality of the bag is outstanding. The bag was beautifully wrapped and delivered so quickly. It's great to see an Aussie brand shining above the rest.
Date of Posting: 14 November 2011
Posted By: Danielle G.
After having my baby boy, I was delighted when I recieved my Coco Lou Shoulder Bag! Thank you Poppy Lou!
Not only is it stylish and such great quality, but it is SO spacious that it makes packing the baby's things for a day or weekend trip so easy!
Your products are all so beautiful. When asked where my bag is from, I am happy to mention Poppy Lou.
Date of Posting: 24 June 2011
Posted By: Sharna O'C.
Thank you so much for the beautiful gifts for Ahrnas 1st birthday,, Beautifully gift wrapped with good quality materials,, keep up the good work (",)
Date of Posting: 23 March 2011
Posted By: Jeanny
Hi, i just wanted to say that i absolutely love the Poppy Lou handbag i recently purchased online, as a mum with lots to carry. The size is perfect very roomy, and the attention to detail is beautiful, exceptional value for money and i would highly recommend Poppy Lou products!
Date of Posting: 13 September 2010
Posted By: Sarah M.